Great Escapes Resort
FAQ's

You can easily check room availability on our website www.germunnar.com or by reaching out to our reservations team at +91 97277 13336 or info@germunnar.com. We shall be happy to assist you with your preferred dates.

Yes, we do accept group bookings, subject to availability. Please share your requirements with us at info@germunnar.com or call +91 97277 13336, and our team will gladly help you plan your stay.

The primary guest making the reservation, or at least one of the guests checking in, must be 18 years or above.

Yes, all guests are warmly welcome at our resort. As per government guidelines, all guests aged 18 and above must present a valid original photo ID (Aadhaar Card, Passport, Driving Licence, or Voter ID) at the time of check-in.

Absolutely! Great Escapes Resort Munnar is a family-friendly resort. We have a kids’ play area, children’s menu, and open spaces for them to enjoy safely.

Our rooms comfortably accommodate 2 adults. We can arrange for 1 extra adult at ₹1,000 per night (including breakfast). Children below 12 years stay free with parents when sharing the existing bed. An extra bed for a child can be provided at ₹700 per night (including breakfast).

Some of our rooms can accommodate cribs or rollaway beds. There is a per night rental fee for all rollaway beds.

We warmly welcome solo women travellers. Your safety and comfort are our priority. The resort has 24/7 on-site security, reliable transfer options, and a supportive staff ready to assist you at any time. Please share any special requirements during booking, and we shall make sure your stay is comfortable and worry-free.

We request you to present a valid Passport and Visa at check-in. As required by law, we will also assist you in completing the mandatory C-Form submission to local authorities.

Yes, we do accept most international cards. Occasionally, some cards may not be accepted by our payment partner, so it’s best to have an alternative option available.

We are not authorized to exchange currency on-site. However, our team will be happy to guide you to an authorized exchange counter in Munnar town.

Yes. A booking advance is required to confirm your stay, and the remaining balance can be settled by cash, UPI, or card during check-in.

We don’t have an ATM within the property, but we do accept UPI payments and all major credit and debit cards for your convenience.

Our standard timings are Check-in: 1:00 PM And Check-out: 11:00 AM.

Yes, we shall gladly assist with early check-in or late check-out requests, subject to room availability. Additional charges may apply.

We offer a selection of rooms designed to blend comfort with nature: 1) Standard Rooms 2) Garden View Deluxe Rooms 3) Super Deluxe Rooms 4) Cottage Villas 5) Treehouse

Yes, an extra bed can be arranged based on availability. 1) Adults: ₹1,000 per night (including breakfast) 2) Children (12–18 years): ₹700 per night (including breakfast) Children below 12 years stay free when sharing the existing bed with parents.

1) 19 well-appointed rooms across 1.7 acres. 2) Multi-cuisine restaurant & in-room dining 3) Complimentary high-speed Wi-Fi 4) Outdoor seating & bonfire area 5) Kids’ play area & nature trails. 6) Natural ponds and a freshwater stream 7) Watch tower overlooking Bison Valley 8) Ample parking 9) Complimentary driver stay and meals (subject to availability)

1) Breakfast: Buffet with South Indian, North Indian, and Continental choices 2) Lunch & Dinner: À la carte menu featuring regional and international cuisine Please inform us in advance about any dietary preferences — we shall be happy to accommodate them.

Yes, separate accommodation and meals are provided for drivers, subject to availability. Kindly let us know during booking.

Our team communicates in Malayalam, English, Tamil, and Hindi.

Daily housekeeping is available. Guest laundry services will be introduced shortly.

Yes, we would love to host your special occasions — from intimate weddings to business retreats. Please share details (dates, number of guests, type of event) at info@germunnar.com or call +91 97277 13336.

Yes, we offer complimentary on-site parking for all guests.

Yes, our coffee shop serves freshly brewed coffee, tea, and quick bites from 7:00 AM to 9:00 PM.

We do have a wheelchair available, and our team will gladly assist guests who may need help moving around. Please note that due to Munnar’s natural terrain, some areas may not be fully accessible. We recommend mentioning this need during booking.

Yes, both are available on request and subject to availability.

Yes, all rooms have individual water heaters ensuring 24×7 hot water. We use eco-friendly LPG and battery systems, so we appreciate guests using resources mindfully.

We provide filtered natural spring water, which is safe to drink. Bottled water can also be provided at MRP upon request. We encourage guests to help reduce plastic waste whenever possible.

Yes, complimentary high-speed Wi-Fi is available throughout the resort. Mobile network strength may vary depending on your service provider.

Not yet, but our team can guide you to the nearest charging stations in Munnar town.

Yes, we have reliable power backup for uninterrupted service.

Baby cots are currently unavailable, but high chairs are provided on request, subject to availability.

We are located on Gap Road, about 15 km from Munnar town, along the scenic Munnar–Kumily Highway. Address: Gap Road, Munnar, Kerala – 685618

Cochin International Airport: 119 km (~3.5 hours)

Aluva Railway Station: 121 km (~3.5 hours)

Munnar Bus Stand: 13 km (~15 minutes)

We can arrange a comfortable transfer — just let us know when booking.

Indicative fares (may vary slightly) Cochin Airport → Resort: ₹4,400 – ₹6,700 (taxi) Aluva Railway Station → Resort: ₹4,400 – ₹6,700 (taxi) Munnar Bus Stand → Resort: ₹600 – ₹800 (auto/taxi)

Yes, we can arrange pick-up and drop-off on request, with charges based on vehicle type and distance.

Yes, late or early arrivals are perfectly fine. Since we are located in a hilly region, we suggest exercising caution during night travel. Please share your estimated arrival time with us in advance so we can assist with directions or arrange a safe transfer. Kindly note, that early check-in and late check-out are subject to room availability and may attract additional charges.

We offer curated sightseeing through trusted local partners (charges apply) 1) 1-Day Tour: Tea estates, Eravikulam National Park, Mattupetty Dam, Echo Point 2) 2-Day Tour: Includes the above plus Top Station, Kundala Lake, Attukal Waterfalls Customized itineraries can also be arranged

Yes, we offer seasonal activities such as tea plantation walks, spice garden visits, cultural evenings, and photography sessions. Please check with our team during booking.

Yes, we arrange romantic experiences like private candlelight dinners and floral décor, subject to weather and availability. Pre-booking is encouraged.

Yes, our curated celebration packages include room décor, private dining, and personalized touches. Please book in advance.

Yes, we can connect you with experienced local photographers. Advance request is appreciated.

We would love to! Our team can organize flowers, décor, and private dining setups — just share your ideas in advance.

Yes, a barbeque facility is available on request. We only ask guests to use it responsibly and keep noise levels low to maintain the tranquil ambiance.

We adore pets, but unfortunately, we are unable to accommodate them to ensure the comfort of all our guests. Thank you for understanding.

All rooms are non-smoking. Smoking is allowed only in designated outdoor areas. Alcohol consumption within the property is not permitted, as per local regulations

There is no strict dress code, but we encourage guests to dress comfortably and respectfully, especially when visiting nearby cultural or public places.

For safety and to preserve the peace of our surroundings, we do not allow firecrackers or loud music on the property. Thank you for helping us keep Great Escapes Resort Munnar serene.

For your safety, we don’t allow overnight stays in outdoor areas or the watchtower. If you would like a unique outdoor experience, please speak with our front office — we shall be glad to assist.

We currently do not hold a liquor license and are unable to serve alcohol on the premises.

Some temples in Kerala follow traditional dress codes. Sarees for women and mundu/dhoti for men are recommended for respectful entry.

Munnar enjoys pleasant weather all year. Here’s what to expect 1) Summer (Mar–May): 19–25°C — Light cottons, a light jacket for evenings. 2) Monsoon (Jun–Sep): 15–20°C — Raincoat or umbrella, quick-dry wear, non-slip shoes. 3) Autumn (Oct–Nov): 15–22°C — Light woollens for evenings. 4) Winter (Dec–Feb): 10–15°C — Warm sweaters and jackets.

Yes! We celebrate Onam, Diwali, Christmas, and New Year with festive décor, themed menus, cultural programs, and family activities. Event details vary each year — please check with us closer to your travel dates.

Reservations open in September for stays starting October onwards (until Oct 2, 2025 as per current schedule). If you would like to be notified when bookings begin, please contact us — we shall be delighted to inform you.

Our team is available daily from 7:00 AM to 9:00 PM 📞 +91 97277 13336 / +91 94470 06724 📧 info@germunnar.com We look forward to assisting you.